Reliability Management Platform

Boost on-call productivity with our centralized dashboard

Streamline manual tasks, align your team, and accelerate time to resolution with a centralized dashboard for all your on-call activity

What problems does Next9 solve?

Disintegrated Tooling

Leads to tremendous manual and repetitive work

Buried Information

Makes it difficult to discover relevant details and leads to longer time to resolution missing SLAs

Inadequate Data

Results in inconsistent perspectives and missed follow-ups

Lack of Insights

Limits the ability to implement strategic actions

Key Offerings

Features that help you streamline your on-call process

Annotate

Annotate every incident to build actionable insights and effective context propagation. E.g. mark noisy alerts or add mitigation steps with just a click

Handoff

Eliminate manual handoff reports with a shift-by-shift on-call summary in one place, streamlining handover conversations. E.g. easily present on-call summary by severity, annotations or status

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Discover

Expedite the discovery of runbooks and relevant incident history for faster mitigation reducing on-call stress. E.g. find resolution steps from previous incidents or runbooks linked to the incidents

Insights

Get actionable insights into your on-call process and make data-driven decisions. E.g. readily available metrics on noisy incidents, outdated runbooks or follow up items